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This Article is From Dec 30, 2023

From Topless Massages to Private Flights: CEO Mishaps of 2023

From cage fights to โ€˜pity city,โ€™ here are some of the year's most memorable moments from senior management.

From Topless Massages to Private Flights: CEO Mishaps of 2023
NEW YORK, NEW YORK - NOVEMBER 29: Elon Musk speaks onstage during The New York Times Dealbook Summit 2023 at Jazz at Lincoln Center on November 29, 2023 in New York City. (Photo by Slaven Vlasic/Getty Images for The New York Times)
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Another year, another endless news cycle driven by the world's top corporate executives, with moments ranging from cringe-worthy to downright bizarre.

While some CEOs seemed to relish the spotlight, Elon Musk chief among them, others were inadvertently thrust into social media's harsh glare.

Here are some of the most high-profile management misadventures:

The Muskiest moment

Of all the jaw-dropping Musk moments this year, the pinnacle came on stage at the New York Times DealBook Summit when he told advertisers that have stopped spending on X to go โ€œfโ€”โ€ themselves. โ€œHey Bob, if you're in the audienceโ€ he added, calling out Bob Iger, the CEO of Walt Disney Co. โ€”ย one company among many that distanced itself after Musk endorsed an antisemitic post in November.

Still, if advertisers leave X, the platform's failure will be their fault, not his, Musk said, calling their retreat a form of blackmail. He said he won'tย โ€œtap danceโ€ to prove he's trustworthy.

Billionaire cage match bluff

In June, Musk challenged Mark Zuckerberg to what perhaps passes for a duel in 2023, posting on X: โ€œI'm up for a cage match if he is lol.โ€ The peculiar invitation came shortly after news surfaced that Meta Platforms Inc. was set to release Threads as a competitor to X.

Zuckerberg, who practices Brazilian Jiu-Jitsu, readily agreed. Musk advertised a showdown in Vegas in August, and then started a rumor it might actually be staged in theย Colosseum in Rome, which Italy's culture minister promptly debunked. But Musk began making excuses as the summer weeks slid by, saying he might need surgery for hisย  neck/back/shoulder. Zuckerberg eventually called his bluff, saying it was โ€œtime to move on.โ€

OpenAI's about-face

The abrupt firing and rehiring of OpenAI CEO Sam Altman by the board played out over the course of a long weekend. The whole thing was pretty bizarre, with some of the drama unfolding on social media. Between angryย  investors and employees, virtually all of whom threatened to quit, the board beat a hasty retreat.ย 

As rumors swirled that he might return, Altman posted a photo of himself at the San Francisco office wearing a guest badge: โ€œfirst and last time i ever wear one of these.โ€ In an especially strange twist, one of the ouster's leaders, OpenAI co-founder and Chief Scientist Ilya Sutskever, laterย recanted and pledged to โ€œdo everythingโ€ he could to reunite the company. Altman replied with three red hearts.

The view from Acapulco

When Stellantis NV and UAW leadership met in August, Mark Stewart, the company's chief operating officerย for North America wasn't physically present โ€” he Zoomed in from Acapulco, Mexico, where he has a second home. That didn't go over well with workers who resented the executive's calls for employees to temper bargaining demands in the name of economic realism.ย 

The UAW's deft new communications team โ€” which includes veterans of Senator Bernie Sanders' runs for the Democratic nomination for president โ€” seized on the faux pas. Pro-union social media accounts later spread footage and photos of a sunglasses-wearing Stewart smiling by the beach. He made it to the next meeting in person.ย 

Leave โ€œpity cityโ€ย behind

A short video of office furniture maker MillerKnoll Inc. CEO Andi Owen chastising staff for fixating on end-of-year bonuses ricocheted around the internet in April. โ€œSpend your time and your effort thinking about the $26 million we need, and not thinking about what are you going to do if you don't get a bonus,โ€ Owen said in the video, referring to an internal metric. โ€œI had an old boss who said to me one time, โ€˜You can visit pity city, but you can't live there.' So people, leave pity city.โ€

Owen sent an email to staff and met with leaders across the company after the backlash, according to a person familiar with the situation. โ€œAndi fiercely believes in this team and all we can accomplish together, and will not be dissuaded by a 90-second clip taken out of context and posted on social media,โ€ MillerKnoll spokesperson Kris Marubio said in an emailed statement.

Management's massage time

In October, Tony Fernandes, co-founder of AirAsiaย and a top executive there,ย went toย LinkedIn to post a pictureย of himself, shirtless, getting a massage while sitting at a conference room table. โ€œGot to love Indonesia and AirAsia culture that I can have a massage and do a management meeting,โ€ he wrote. Online followers quickly spoke out,ย with some commentators calling it inappropriateย for an executive to indulge in bare-chested personal care while also purportedly running the company. One person said she didn't think women at his company โ€œwould be comfortable or safe in this context,ย and given you're the boss, they likely won't challenge you or say anything.โ€ย 

Fernandes said he'd just endured an 18-hour flight and was in pain, and that the massage was a spontaneous suggestion by somebody in the Indonesia operation. He deleted the post while apologizing: โ€œI didn't mean to offend anyone.โ€ย 

Not enough discretion with an indiscretionย 

BP Plc CEO Bernard Looney resigned in Septemberย over the failure to fully disclose past relationships with colleagues, forfeiting as much as ยฃ32.4 million ($41.4ย million) in pay.ย BPย saidย at the time that its board reviewed allegations relating to Looney's past personal relationships with colleagues in 2022, finding no breaches of the company's code of conduct. But then further allegations of a similar nature came to light, and Looney informed the company that he hadn't been fully transparent with the previous investigation, the company said.ย 

On his exit, Looney said in a statement he was โ€œproudโ€ of what he achieved as CEO, but was โ€œdisappointed with the way this situation has been handled.โ€ BP doesn't prohibit executive relationships. The new interim CEO,ย  Murray Auchincloss, is also in a relationship with another BP employee, a company spokesperson said at the time, but had disclosed it previously.ย 

The flight must go onย 

United Airlines Holdings Inc.ย canceled 751 flights on one day in June โ€” more than any other airline โ€”ย and its hub airport in Denver was among theย hardest hit. But CEOย Scott Kirbyย was able to bypass the congestion by taking a private jet to Denver from Teterboro Airport in New Jerseyย that day, prompting anย apology.

โ€œTaking a private jet was the wrong decision because it was insensitive to our customers who were waiting to get home,โ€ Kirby said in an emailed statement. โ€œI sincerely apologize to our customers and our team members who have been working around-the-clock for several days โ€” often through severe weather โ€” to take care of our customers.โ€

Not parting with thatย paycheck

Former Silicon Valley Bank CEO Greg Beckerย refused to commit to giving up his $10 million pay after the bank collapsed in March. Lawmakers pointed out that the bank failures cost the government's bedrock deposit insurance fund billions of dollars, which will have to be replenished by other lenders.

Though he took the brunt of the criticism, Becker told the Senate Banking Committee that unprecedented events, interest-rate hikes and negative social media coverage rather than mismanagement were the root causes of the firm's demise. Becker said he'd work with regulators to review compensation, but wouldn't pledge to give anything back despite being pressed repeatedly to do so.

The HBO troll

Casey Bloys, CEO of HBO and Max content,ย apologized for using fake X accounts to troll TV critics who gave bad reviews to the network's shows, according to a report in the . According to the , Bloys said his passion for his company'sย programming โ€” and too much time on social media during the Covid-19 pandemic โ€”ย ledย him to do it and he concluded it was โ€œa very, very dumb idea.โ€

The posts, first reportedย in Rolling Stone, were surfaced in a wrongful termination lawsuit filed by a former HBO employee. Bloys apologized to the journalists named in the article and said he now sends direct messages to those he disagrees with.

Pre-pink slip digital detoxย 

Salesforce CEO Marc Benioff says he took a 10-day trip to French Polynesiaย for a so-called digital detox ahead ofย the company's mass layoff of about 8,000 staff. A digital detox is when someone forgoesย phones or computers for a period of time to feel more present and less dependent on technology and social media.

In a letter to employees at the time, Benioffย said the company hired too many workers during the pandemic, which he took responsibility for. But Benioff also appeared tone-deaf,ย arriving late to a meeting the day after the layoff, joking, โ€œdid I miss something?โ€ย Some pointed out the irony of the sudden job cutsย next to Benioff's frequent characterization of the companyย as an Ohana, a Hawaiian term for family. ย 

ย 

More stories like this are available on bloomberg.com

ยฉ2023 Bloomberg L.P.

Essential Business Intelligence, Continuous LIVE TV, Sharp Market Insights, Practical Personal Finance Advice and Latest Stories โ€” On NDTV Profit.

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