Complaints related to WhatsApp glitches spiked on Downdetector in the wee hours of Tuesday, as scores of users were unable to send videos and images through the mobile application.
The messaging platform users took to social media platform X to claim that they have been unable to send or receive pictures or clips for the past couple of hours.
On Downdetector, the complaints from India spiked at 3:07 am. About 53% of the complainants said they faced issues related to messaging, whereas 36% flagged glitches linked to the app, and 5% said they struggled with voice calls.
The issue was not restricted to users in India, as netizens from various parts of the world confirmed the glitches on X.
WhatsApp status (media) is currently down worldwide.
— Heung-Min Paddy (@GistPaddy) August 3, 2026
You're not alone. pic.twitter.com/c1bDfmjJCm
Unable to send/download pictures and videos on WhatsApp. Is it down? Is anyone else facing this?#whatsapp
— M̶e̶e̶r̶ S̶h̶e̶r̶Z̶a̶a̶D̶ S̶a̶n̶j̶r̶a̶n̶i̶ (@Wadoodkhan_) August 3, 2026
🚨 Is WhatsApp currently down ?
— London Baithead (@londonbaithead) August 3, 2026
Anyone else getting the “retry” error when trying to send images on WhatsApp right now ?
Multiple people are reporting the same glitch this evening, photos and files keep failing while some messages still go through.
A few users are saying it… pic.twitter.com/6Aa5IAryVG
On the social media handles of WhatsApp, there was no update shared related to these glitches.
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The issues were reported hours after WhatsApp put several users in India "under review" and blocked their access to the messaging platform for 24 hours. "We are always working to stay ahead of those trying to abuse our service and ban accounts to help keep other users safe. Sometimes we get this wrong and if we do, we try to fix it as quickly as possible to get people back to chatting," a spokesperson of the Meta-owned company said.
This disruption was flagged at about 8 pm by some users, who were unable to access any features related to the app.
A way sharper spike in complaints was recorded between 2 am and 3 am on Downdetector, when several WhatsApp users were unable to share visual files, or upload them as statuses. However, some of the users who faced this glitch said they were able to send pictures and clips using WhatsApp Web.
ALSO READ: Govt Weighs Standard Rules For All Messaging App
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