Former Sri Lanka captain Kumar Sangakkara has alleged that Ryanair gate personnel behaved in a discriminatory and threatening manner towards him and his family at Dublin Airport.
Former Sri Lanka captain Kumar Sangakkara has expressed shock after alleging that he and his family faced discriminatory behaviour from Ryanair gate personnel at Dublin Airport.
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In a post on social media platform X, Sangakkara claimed that the airline's gate staff mishandled procedures and behaved in a threatening manner during the interaction.
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"Has anyone experienced discriminatory gate personnel @Ryanair in Dublin ? I with my family just did and it was shocking. The tone of address and the mishandling of procedure and threatening behavior. Unacceptable for any passenger. First bad experience in Dublin"
Has anyone experienced discriminatory gate personnel @Ryanair in Dublin ? I with my family just did and it was shocking. The tone of address and the mishandling of procedure and threatening behavior. Unacceptable for any passenger. First bad experience in Dublin
— Kumar Sangakkara (@KumarSanga2) October 28, 2026
The former cricketer also questioned whether other passengers had experienced similar treatment from Ryanair staff at the airport.
Sangakkara's allegations have raised concerns about staff conduct and customer service, particularly regarding how passengers are treated during airport procedures. Airline personnel are expected to follow established protocols professionally and treat passengers fairly and with dignity.
Ryanair has yet to respond to the allegations.
The incident has drawn attention to the importance of ensuring that passengers are treated respectfully at airports, regardless of their background.
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