Go First Cancels All Flights Till May 9, Check Ticket Cancellations, Refund Details

Go First, an Indian airline, has canceled all flights until May 9, 2023, citing operational reasons. The announcement came after the airline filed for bankruptcy on Tuesday, leaving passengers who had already booked their tickets in limbo.

In an official statement, Go First expressed regret for the inconvenience caused to passengers and said that full refunds would be issued to the original mode of payment shortly. The airline has also offered rebooking options to affected passengers.

Due to operational reasons, Go First flights until 9th May 2023 are cancelled. We apologise for the inconvenience caused and request customers to visit https://t.co/qRNQ4oQjYT for more info. For any queries or concerns, please feel free to contact us. pic.twitter.com/mr3ak4lJjX

May 4, 2023

Go First has answered some of the queries raised by passengers on its website. Here are some of them:

• If people had booked tickets on Go First, which are cancelled now. Will they get the refund?

  The airline has said that the refunds will be processed to the respective modes of payment. Go First will keep passengers updated on the proceedings.

• Can Go First reschedule/transfer passengers' tickets to some other airlines?

  Go First will not reschedule/transfer passengers' ticket to any other airlines

• If a passenger's onward journey is cancelled, will his/her return flight be impacted?

  If there is any change on the return flight, passengers will be intimated immediately by Go First.

• Can passengers reschedule their ticket to a future date?

  Currently, Go First is not rescheduling flights on the future dates.

If you are one of the Go First Customers who has bought a ticket then click here to check the full list of FAQ's from Go First Around Cancellations, Refunds and More

Go First Customer Complaints On Refunds and Lack Of Communication

Go First Some passengers who had already booked their tickets complain that the airline is not giving them full refunds as promised.

GO First flight was cancelled
They did not return my full amount they send a mail refund of 4030 rupees
I need another flight for the same day i booked another airlines already and they still did not replying i called many times customer care they are only busy busy 30 _40 min. pic.twitter.com/PGEJDTgVf8

May 2, 2023

Passengers who had booked tickets with Go First and were affected by the cancellations complained that the airline did not inform them about the cancellations and that they had to pay high fares to book alternative flights with other airlines.

#WATCH | #GoFirst cancelled all its flights for 3rd, 4th and 5th May amid bankruptcy. Visuals from Chandigarh airport.

A passenger, Praveen Kumar says, "I had to book another flight after getting the message. I spent Rs 15,000 again..."

Another passenger, Shikha says, "We had… pic.twitter.com/ADfNTRizDW

May 3, 2023

As the situation unfolds, many affected passengers are left wondering about the future of their travel plans and the fate of Go First.

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