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Tata Motors' JLR Faces IT Issues Impacting Business

Tata Motors' JLR Faces IT Issues Impacting Business
(Image: Jaguar Land Rover Chesterfield)
  • Jaguar Land Rover is addressing global IT issues affecting its business operations
  • The IT problems have caused JLR to halt new vehicle bookings since Sunday afternoon
  • The issue involves the Single Sign-On (SSO) system impacting customer registrations
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Tata Motors Ltd. unit Jaguar Land Rover said it is working to resolve "global IT issues" that are impacting its business operations.

"We are working at pace to resolve global IT issues impacting our business. We will provide an update as appropriate in due course," the company said in a stock exchange filing late Monday.

Tata Motors did not disclose additional details as to what the IT issues were.

JLR, owned by the Tata Group, is a British multinational automobile manufacturer that produces luxury vehicles and SUVs.

Tata Consultancy Services Ltd. signed a deal in 2023 to become Jaguar Land Rover's IT partner.

JLR unable to register fresh bookings due to the IT issue and is in touch with TCS to resolve the issue quickly, a source told NDTV Profit. The system has been down since Sunday afternoon. The issue relates to SSO or Single Source login.

Auto news website Autocar cited a JLR dealer in the UK who confirmed the issue and said the branch had registered no new cars on Sept. 1, traditionally one of the year's busiest period for new car registrations.

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