IndiGo said India's largest airline will become the world's first carrier to introduce a third ramp for passengers to disembark planes to improve turnaround time.
The "three-point disembarkation" process will be carried out using two forward and one rear exit ramp, the company said in a statement. It will be implemented on its Airbus 320 and 321 fleet for aircraft arriving at remote stands of Delhi, Mumbai, and Bengaluru airports to begin with, and will be progressively deployed across the network.
This is being done to "enable a hassle-free customer experience as well as contributing to operational efficiencies for stakeholders, including airport operators and ground handling companies", Outgoing CEO Ronojoy Dutta said in a statement on Thursday.
The airline said it has conducted trials and has received "encouraging feedback from customers". "The cabin crew shall make the necessary announcements to inform customers at the time of deboarding," it said.
A third ramp at the front. (Source: Press release)
Also Read: IndiGo Posts Suprise Q1 Loss As Costly Fuel, Weak Rupee Weigh
Shares of InterGlobe Aviation Ltd., the parent of IndiGo, were trading 0.7% lower at the time of the announcement.
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