Karnataka Bank Deploys Future-Ready API Platform For Faster Service Delivery
The lender's new API platform enables quicker rollout of services such as digital payments, loan processing, and third-party integrations.
Karnataka Bank has announced that it has collaborated with IBM to modernise its digital banking infrastructure using IBM Cloud Pak for integration on Red Hat OpenShift.
According to the bank, the transformation has enabled the lender to establish a secure, scalable, and agile Application Programming Interface (API) platform while reducing total cost of ownership and reinforcing its digital foundation.
The API platform enables quicker rollout of services such as digital payments, loan processing, and third-party integrations, while maintaining secure connections with multiple systems both internally and externally.
“This marks a major milestone in our digital journey,” said Venkat Krishnan, chief information officer, Karnataka Bank. “With IBM Cloud Pak for Integration on Red Hat OpenShift, we now have an agile and secure platform that allows us to scale operations across India, simplify system management, and reduce costs—all while improving the overall customer experience,” he added.
The upgraded API infrastructure strengthens security while boosting scalability by 50% and cutting operational costs by 30%. These gains come from migrating to an optimised container‑based platform purpose‑built for efficient microservices.
The framework enables the bank to implement digital gateways to manage all API traffic. It also allows external partners to access the bank’s AI foundation models as APIs via AI Gateway. This facilitates seamless communication between internal, external and cloud systems while ensuring smooth integration with UIDAI, CERSAI, GST, Reg-Tech and CBDT services. The streamlined implementation process supports rapid adaptation to evolving market conditions and regulatory requirements.
"Today’s banking sector is more complex than ever, comprising many systems and data sources in constant use. To stay ahead, banks require intelligent automation that not only streamlines operations but also anticipates issues before they arise.
"Karnataka Bank’s modernisation showcases how intelligent automation and integrated systems can reduce complexity, boost efficiency and accelerate the delivery of secure, reliable digital services at scale,” said Viswanath Ramaswamy, vice president, technology, IBM India & South Asia.
The implementation was led by Fyrii, with IBM’s Expert Labs supporting the critical phases of the rollout. The project is a key pillar of Karnataka Bank’s broader digital transformation strategy, Startup@100, which emphasises agility and innovation as the bank celebrates 100 years of service.
