IBM AI Integration Services Launched; AI Agents To Remove Roadblocks For Enterprises, Boost ROI Via AI
To overcome hurdles, IBM has introduced its new AI Integration Services to help enterprises transform end-to-end business processes with agentic AI on their preferred AI and cloud platform.
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Businesses are enthusiastic about the promise of agentic artificial intelligence since it requires little human intervention to evaluate circumstances, collect and process data for problem-solving, carry out tasks autonomously, and learn from interactions. All of these have the potential to enhance productivity, but there are significant obstacles.
Simple productivity tasks or adding AI to legacy processes produce little benefits, and organisations often deal with fragmented, subpar, or out-of-date data. Because most businesses have outdated IT systems, it can be challenging to extract data for AI systems. Also, reskilling of workforce is a challenge.
To overcome these hurdles, IBM has introduced its new AI Integration Services to help enterprises transform end-to-end business processes with agentic AI on their preferred AI and cloud platform.
IBM AI Integration Services
With the support of IBM Consulting's AI Integration Services, organisations can convert end-to-end business processes into agentic apps and increase the ROI from AI. The services have three elements:
Expertise In Scaling AI: IBM consultants' expertise of technology, business, and industry has been developed through their experience assisting customers in scaling AI while adhering to governance guidelines and developing and deploying agentic solutions. Over 75,000 IBM consultants have obtained generative AI certifications in IBM and strategic partner technology.
Generative AI-Powered Solutions: IBM is bringing capabilities in IBM Consulting Advantage, its AI-powered consulting platform. The IBM Consulting Agents Catalyst solution enables consultants and clients with a low code/no-code approach to agentic apps. The process is supported using technology from IBM, Microsoft and AWS.
Pre-built Agentic Apps templates: A suite of pre-built templates for business domains processes combine persona-based user experiences with AI assistants. This includes custom AI agents or pre-built agents from IBM and partners like Oracle, Salesforce, SAP and ServiceNow.
How AI Integration Services Can Help Businesses
IBM’s AI Integration Services can help improve business processes through:
Persona-Based User Experience: To enhance employee tools with new user experience, integrating AI assistants with user personas.
Multi-Agent Orchestration: Using AI governance, an orchestration layer driven by AI agents collaborates to improve workflow execution, monitoring, and control.
Optimised Data Management: Data products that make it possible for enterprise systems to provide data that is organised, ready for consumption, and instantly accessible.
