A tax adviser closes a folder containing tax forms. (Photographer: David Paul Morris/Bloomberg)
For many years, taxpayers have expressed concern about the discretionary power available to assessing officers of the income tax department—often leading to harassment and corruption. To allay such concern the government has introduced faceless assessment and appeals. The process of assessment is being given a facelift by removing human interface and undertaking assessments as well as appeals through a technology-driven process. Whil...