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This Article is From Jun 29, 2020

JPMorgan Says Technical Issue Affected Accounts, Now Fixed

A technical glitch resulted in some JPMorgan Chase & Co. account balances failing to update overnight, though the issue has been resolved, a bank spokeswoman said Sunday.

Customers earlier took to Twitter to complain about discrepancies in their accounts, with the hashtag #chasebank trending online. Some claimed thousands of dollars were missing or added to their accounts, while others reported app outages.

“We've resolved the issue as of 9 a.m. Eastern today and accounts show current balances,” JPMorgan's Trish Wexler said in an emailed statement.

Chase said later in the morning on Twitter that the issue delayed updates on information displayed on the bank's website and mobile app.

©2020 Bloomberg L.P.

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