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HDFC Bank's 'Eva' Becomes India's Smartest Chatbot
06 Sep 2017, 05:26 PM IST 
HDFC Bank said that 'Eva' has an accuracy level of over 85 per cent and uptime of 99.9 per cent.
Bengaluru: Artificial Intelligence (AI)-based chatbot 'Eva' -- built for HDFC Bank by Bengaluru-based Senseforth AI Research -- has successfully addressed over 2.7 million customer queries in six months to become the country's largest banking chatbot.
According to HDFC Bank, it collaborated with Senseforth and launched 'EVA' (Electronic Virtual Assistant) in March this year on its website www.hdfcbank.com.
Since then, 'Eva' has in...
