Facebook-owned messaging platform WhatsApp has encountered a new bug which has the ability to delete the media files from Android devices.
WhatsApp is known to push out constant update for its platform. However, the company has advised beta users against downloading the latest 2.19.66 version and updating WhatsApp as there seems to be a problem with the same.
WhatsApp has also cautioned the users from updating the app even by mistake.
Some of the WhatApp users who have experienced this have complained about the bug on Twitter.
So I've been hit by the @WhatsApp Android beta bug as well. A lot of my images across a lot of chats are missing. They are still on my device but it's a bit of a pain to find. Hopfully this gets resolved soon without too much hassle.
March 11, 2019@WhatsApp @WABetaInfo #whatsapp #whatsappbeta
March 8, 2019
In my chats, there are no images/video/voice messages visible. Neither in the media tab in the profile.
Status has a similar problem. Images/videos I can find in the gallery but what with voice messages? Beta bug? (2.19.67) pic.twitter.com/HPeRhjz00VAlthough the company has prompted users not to install the latest update it is also working on a fix for this bug.
Another user reported that they were not able to send text messages or make calls via the app after they had updated WhatsApp. Many users are reporting that they cannot see the media in the app but are able to view them in the phone's gallery.
Many have also reported that because of the bug they have lost important images and documents.
There have also been reports about issues with the WhatsApp Status feature where the display picture of the contact is shown grey when opened in a status window.
Therefore, until WhatsApp releases an update or fix for this bug, it is advised not to download the 2.19.66 and 2.19.67 version of the app.
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