Bengaluru Airport, KPMG To Develop Gen AI Platform, Streamline Operations
The platform's ability to recognise patterns and forecast trends could allow airports to proactively anticipate and mitigate disruptions, enabling smoother operations and greater resilience.
Bangalore International Airport Ltd., the operator of Kempegowda International Airport Bengaluru, has collaborated with KPMG India to harness the capabilities of generative artificial intelligence.
The partnership aims to enhance airport operations and efficiency by leveraging gen AI models within a flexible and adaptable architecture.
The partnership seeks to deliver a gen AI platform tailored to BIAL's operational ecosystem in an attempt to redefine airport operations while enhancing customer experience. By processing and analysing vast datasets in real time, powered by a flexible technology stack, the platform will generate predictive insights for creating adaptive solutions that evolve with operational demands.
The platform's ability to recognise patterns and forecast trends could allow airports to proactively anticipate and mitigate disruptions, enabling smoother operations and greater resilience.
The platform would automate routine tasks and provide insights and real-time AI-driven support across airport functions. It will look at incorporating stringent data privacy measures, adherence to responsible AI principles, cybersecurity protocols and scalability across various domains in an airport ecosystem.
"Our association with KPMG in India is a significant step in unlocking the immense potential of gen AI at Kempegowda International Airport," George Fanthome, chief digital and information officer at BIAL, said. "With a platform centred in data privacy, responsible AI and scalability, BIAL, which is recognised for embracing the latest technological innovations, is set to take a leadership position in the aviation industry with a 'Future Ready' airport."
By integrating advanced gen AI models, BIAL and KPMG India seek to establish a future-ready airport ecosystem that prioritises efficiency, security and sustainability. This partnership positions Kempegowda Airport as a pioneer in adopting next-generation technologies, setting a new standard for smart airport management.
"Generative AI holds transformative potential to redefine airport operations and elevate passenger experiences worldwide. This project firmly positions BIAL as an industry leader, and we are excited to leverage our expertise in AI and aviation to drive meaningful, long-term impact," said Girish Nair, partner and head of aviation, KPMG India.
