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Prabhudas Lilladher Report
IT services companies are likely to be major gainers from structural changes in travel industry post Covid-19.
We believe emerging themes of contactless booking, check-in, improved safety standards will require extensive use of technology for a smooth experience.
Although full recovery in travel industry is one to two years away, worst seems over given rising vaccination and increase in domestic travel across geographies.
Since Q3 FY21, IT services travel vertical is witnessing improved deal wins in:
end-to-end contactless customer experience,
cloud transformation
cyber-security,
intelligent use of data
social distancing solutions and
vendor consolidation.
We believe allied segments like transport (rail, roads), logistics, cruises, etc. will also add to growth.
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