Motilal Oswal met with the senior leadership team of CreditAccess Grameen (CREDAG), represented by Mr. Udaya Kumar Hebbar, MD, and Mr. Ganesh Narayanan, CEO, at its corporate office in Bangalore. We present below the key takeaways from our management meeting that covered the microfinance industry in general, the specific challenges in Karnataka, and CREDAG’s strategic approach to customer acquisition, risk management, and future grow...