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Paytm Q4 Results: Net Loss Widens On Exceptional Costs, Revenue Up 4.6%

Paytm logged a one-time loss of Rs 522 crore in the January-March quarter.

<div class="paragraphs"><p>Paytm incurred an ESOP expense of Rs 492 crore in the March quarter. (Photographer: Vijay Sartape/NDTV Profit) </p></div>
Paytm incurred an ESOP expense of Rs 492 crore in the March quarter. (Photographer: Vijay Sartape/NDTV Profit)

Driven by exceptional costs, Paytm parent One 97 Communications Ltd.'s net loss widened during the quarter ended March 31, 2025, as per the financial results declared by the payments services firm on Tuesday.

The company posted a net loss of Rs 540 crore, which is more than double as compared to Rs 208-crore net loss reported in the preceding quarter. Analysts polled by Bloomberg had shared a consensus estimate of Rs 177.8-crore loss.

During the quarter under review, Paytm logged an exceptional loss of Rs 522 crore. This is primarily due to a "one-time, non-cash, acceleration of ESOP expense of Rs 492 crore in Q4 FY 2025", which will result in an equivalent lowering of ESOP expenses in future quarters, it said in a release.

If the one-time loss is excluded, then the company's net loss narrowed to Rs 23 crore, an improvement of Rs 185 crore compared to the preceding quarter.

The company's revenue from operations rose 4.6% sequentially to Rs 1,911 crore, as against Rs 1,828 crore in the December quarter.

On the operational side, Paytm's earnings before interest, taxes, depreciation and amortisation came in the negative. The firm logged an Ebitda loss of Rs 88.6 crore, narrower as compared to loss of Rs 222.4 crore in the preceding quarter.

Paytm Q4 Highlights (Consolidated, QoQ)

  • Revenue up 4.6% to Rs 1,911.5 crore versus Rs1,827.8 crore (Bloomberg estimate: 2,035.2 crore)

  • Net loss at Rs 544.6 crore versus loss of Rs 208.5 crore (Estimate: Loss of Rs 177.8 crore)

  • One-time loss of Rs 522 crore.

  • Ebitda loss at Rs 88.6 crore versus loss of Rs 222.4 crore (Estimate: Loss of Rs 62.7 crore)

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Paytm, in its earnings release, added that the company's net payment margin during the quarter came in at Rs 578 crore. Excluding UPI incentive, net payment margin was Rs 508 crore, up 4% sequentially.

The company's gross merchant value went up by 1% quarter-on-quarter to Rs 5.1 lakh crore. Financial services revenue increased to Rs 545 crore, up 9% sequentially.

Paytm further noted that the merchant subscriber base for devices has reached 1.24 crore as of March 2025, an addition of 8 lakh sequentially.

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Before the quarterly results were declared, shares of Paytm settled 5.7% lower at Rs 816.5 apiece on the NSE, compared to a 0.33% decline in the benchmark Nifty 50.

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