SBI Responds After #SBIDown Trends On Twitter As Net Banking, UPI Outage Impacts Customers
Many users across the country have been reporting of SBI servers being down and their services being non-operational since morning
Customers of State Bank of India (SBI) on Monday, April 03, 2023, complained that the bank's server is not responding. Online services of the bank including - net banking, UPI, YONO app, were reported to be down since today morning. Many customers vented out their frustration on social media to complain that their UPI transactions were failing and credit card payments were delayed due to the SBI service outage.
As per latest tweets from Official SBI account the issue has been noted by the respective team at SBI and efforts are on to restore the services. SBI also went on to say 'At present our net banking services are working fine. Please try to login again and if the issue persists, users can DM the details of the issue with screenshot of the error'
We regret the inconvenience caused to you. Due to some network traffic and technical issues faced by the telecom service providers, the server of our Digital Services gets slow down. We are repeatedly working towards providing seamless Net Banking Services and other (1/3)
— State Bank of India (@TheOfficialSBI) April 3, 2023
Digital Services to our customers. At present our net banking services are working fine. Please try to login again and if the issue persists, please revert back to us through DM(Direct Message) along with the details and screenshot of the error. We will look into the (2/3)
— State Bank of India (@TheOfficialSBI) April 3, 2023
#SBIDown Starts Trending On Twitter
Users have started to post their complaints with this hashtag and have been asking SBI for the availability of the services
One user mentioned of how the online services of SBI have been down since morning
#SBI UPI, YONO and online net banking services are down since morning. It has now become a routine affair. Absolutely pathetic services. The SBI employees too have some lethargic attitude. The govt seriously need to look into this! @TheOfficialSBI #sbidown
— Abhinav Mathur (@abhinav_mathur6) April 3, 2023
Another user posted screenshot of online SBI login screen with error message
Server Down....@TheOfficialSBI #SBIDOWN pic.twitter.com/fuqFUfNUva
— Sujoy Basu (@SujoyTechie) April 3, 2023
Another user pointed out that this issue has been going on for last 3 days, although the issue seems to be more from today morning
what have the guys @TheOfficialSBI been smoking for the past 3 days? The servers are down and unable to complete payment for 3 days. That is not acceptable. I have already lost money due to this, who is responsible? @RBI #sbi #sbidown
— Mohammad Arshul (@arshul_mohd) April 3, 2023
This user pointed out how the SBI YONO app is also non-functional from early morning
#SBI online banking app YONO is down for hours â¦@TheOfficialSBIâ© pic.twitter.com/yyLFjkPJVE
— Enterprising Investor (@enterinvestor) April 3, 2023
Online websites which detect and track whether a site has been down or not have also reported that the SBI servers are having problems post 9 am today.
Few users also shared screenshots from such sites showing how the site server has not been responding
User reports indicate State Bank of India (SBI) is having problems since 9:19 AM IST. https://t.co/jchuWT1qKY RT if you're also having problems #StateBankofIndia(SBI)down
— Down Detector India (@DownDetectorIN) April 3, 2023
Verifying @TheOfficialSBI #SBIDown with @isitdownforme webservice... pic.twitter.com/hVs9CtxxmW
— Deepak Kumar Vasudevan (@lavanyadeepak) April 3, 2023
Has Official SBI Responded?
SBI haven't officially tweeted as to why their services are unavailable from last few hours. But few users have pointed out that this issue has been happening since April 1 when SBI had mentioned that their services will not be available from 13:30 hrs to 16:45 hrs on 1st April 2023 on account of annual closing activities
— State Bank of India (@TheOfficialSBI) April 1, 2023