Microsoft said a "large part of the affected services" has recovered after users from around the world reported outages across various software such as Teams, Office Online and Word.
Though services have recovered, Microsoft said its telemetry "indicates that a portion of users may continue to experience issues utilizing some features. We're performing targeted actions to address the impact that persists."
It listed the following services that might have been affected:
Microsoft Teams: Access, chat, and meetings
Exchange Online: Delays sending mail
Microsoft 365 Admin center: Inability to access
Microsoft Word within multiple services: Inability to load
Office Online: Microsoft Word access issues
SharePoint Online: Microsoft Word access issues
Project Online: Inability to access
PowerPlatform and PowerAutomate: Inability to create an environment with a database
Microsoft Managed Deskto: Autopatching
Microsoft Graph API: Any service relying on this API may be affected
Yammer: Impact to Yammer experiments
Windows 365: Unable to provision Cloud PCs
We are continuing to see improvements to the affected Microsoft Teams functionality. We're focused on mitigating the remaining impact. Additional information can be found under TM402718, MO402741, or at https://t.co/4yJVZgRX18.
The problem peaked to more than 1,700 outage reports around 9 a.m. on Thursday, according to Downdetector. As of 11:30 a.m., reports came down to around 80.
“We've determined that a recent deployment contained a broken connection to an internal storage service, which has resulted in impact,” Microsoft Teams had tweeted acknowledging the issue. “We're working to direct traffic to a healthy service to mitigate impact.
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