Application Tech Support Practitioner, AI/ML Engineer, IT Architect Among Top Jobs Hired In 2024: Report
The shift suggests a growing acceptance of blue-collar work, driven by formalisation, rising demand and the promise of steady employment, says the report.
Application tech support practitioner, business development specialist, AI/ML engineer, IT architect and application developer were the top jobs employers hired the most in 2024, as per a latest report.
Customer support executive, driver, MERN stack developer, IT fresher and flutter developer emerged as the top high-demand, customer-focused roles in 2024, as per an Indeed report. The global job matching and hiring platform shared on Thursday the report of the most sought-after job roles and search trends that defined India’s job market in 2024.
In 2024, India’s job market revealed a striking duality. The report highlighted that essential service roles like customer support executive and driver topped search trends, reflecting the growing weight of this segment in the economy.
"The year 2024 has been a transformative year for India's job market," said Rohan Sylvester, talent strategy adviser at Indeed. "As we enter 2025, these shifts will only deepen. AI will drive efficiency and innovation, creating roles that didn't exist before and reshaping how we work."
Top Sectors, Trends
The BPO sector's steady expansion has made customer support roles increasingly attractive, reliable income and clear pathways for skill development, as per the report. Likewise, the spike in demand for driver roles mirrors the relentless growth of quick commerce, e-commerce, logistics and mobility services — industries now deeply embedded in India's economic framework.
Simultaneously, technology-related roles maintained their dominance in hiring trends. Businesses are increasingly adopting advanced technologies, fuelling the demand for tech talent to lead digital transformation and innovation.
"This shift suggests a growing acceptance of blue-collar work, driven by formalisation, rising demand and the promise of steady employment," the report highlighted.
Beyond technology, the report highlighted persistent demand for business development specialists, signalling a broader strategic shift. While companies invest heavily in tech to stay competitive, they are equally focused on building partnerships, expanding market presence, and driving revenue growth.
