- Ola Electric is focusing on business turnaround with early gains from Hyperservice
- Same-day resolution is now delivered to over 80% of service requests nationwide
- The company plans to increase automation in front-end operations for speed and discipline
Ola Electric on Friday said it continues to focus on its business turnaround, building on the early gains delivered through Hyperservice and its service-led execution reset, with same-day resolution now being delivered to over 80% of service requests nationwide.
The company is doubling down on speed and discipline through increased automation across its front-end operations, it said in a statement.
As part of this ongoing structural transformation, around 5% of the workforce will be impacted, it added.
The company said it remains focused on delivering a stronger customer experience and building a leaner organisation positioned for long-term, profitable growth.
With service metrics stabilising, the company said it is now doubling down on speed and discipline through increased automation across its front-end operations.
(This story has not been edited by NDTV staff and is auto-generated from a syndicated feed.)
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