IndiGo Airlines, operated by InterGlobe Aviation Ltd., said that their airport systems are up and running, and their airport services have eased out effectively, after it had reported a "temporary system slowdown" across its network on Saturday afternoon that impacted both its website and booking system.
However, the airlines has said that it may take a little time to achieve full normalcy. "We look forward to providing you with a smooth experience soon. Thank you for your understanding and patience," IndiGo shared on its X profile.
#6ETravelAdvisory: Our airport systems are up and running, and our airport services have eased out effectively. However, we kindly ask for your understanding as we work to restore our other applications. (1/2)
IndiGo, operated by InterGlobe Aviation Ltd, has reported a "temporary system slowdown" across its network, which is impacting both its website and booking system. The airline said that "customers may face increased wait times, including slower check-ins and longer queues at the airport," according to a post on social media platform X.
The airline assured that its airport team is "available and fully dedicated to assisting everyone and ensuring a smooth journey." The company added that it is "working diligently to restore stability and normalcy as quickly as possible."
Our airport team is available and fully dedicated to assisting everyone and ensuring a smooth journey. Be assured, we are working diligently to restore stability and normalcy as quickly as possible. (2/3)
The airline previously faced a system outage in July, along with other airlines in India and globally, due to a Crowdstrike update. This update affected Windows 11 users worldwide, causing restart loops and Blue Screen of Death errors.
IndiGo added that it is "working diligently to restore stability and normalcy as quickly as possible."
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