A simplified business.
That's the message N Chandrasekaran, chairman at Tata Sons Ltd., has for nearly seven lakh employees at India's largest business conglomerate. The Tata Group needs to āreduce complexityā across businesses as it'd help them ārespond and react fasterā, he wrote in a letter outlining his three key focus areas for 2018. That would prompt āfaster decision makingā.
We must make our management and organisation structures simpler and impactful.N Chandrasekaran, Chairman, Tata Sons
Chandra, as he is popularly called, also underscored the need to cut down the number of businesses Tata operates. The group has āa presence in many sectors which have potential to scaleā, Chandrasekaran wrote. āEach of them presents significant opportunity of growth.ā
The Tata Group has over 100 companies that span diverse businesses. Yet, a chunk of its revenue comes from just two ā Tata Consultancy Services Ltd. and Tata Motors Ltd. Chandra was tasked with improving the operating performance, capital allocation and boosting shareholder returns
We need to scale through growth, consolidation and collaboration. These efforts must be unequivocally underpinned by a culture of high performance and accountability.N Chandrasekaran, Chairman, Tata Sons
Chandrasekaran also stressed the need to be āearly adoptersā of digital technologies. The Tata Group can distinguish itself in the ānetworked worldā by ācultivating an obsessive focus on customer experienceā.
The digital revolution is putting technology at the heart of all industry to deliver real-time value to an interconnected network of users.N Chandrasekaran, Chairman, Tata Sons
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