Taxman Gets Central Government Award For 96% Grievance Redressal

New Delhi: The Income Tax Department has won the central government award for disposing a record 96 per cent grievances or over 20,000 complaints last year as part of its initiatives to reduce taxpayers' concerns ranging from issuance of refunds, PAN and others. The award and certificate for rendering meritorious service in grievance redressal through the centralised Public Grievance Redress and Monitoring System (CPGRAMS) was last ...