Railway Minister Suresh Prabhu in his maiden Rail Budget proposed a number of new services to provide more passenger amenities.
Mr Prabhu proposed introduction of an SMS alert service to inform passengers in advance the updated arrival/departure time of trains at starting or destination stations. Similarly, SMS alert would be sent 15-30 minutes in advance of arrival of the train at the destination.
In a slew of other passenger-focused facilities, Mr Prabhu also introduced what he called "Operation 5 minutes", where passengers travelling unreserved can purchase a ticket within five minutes.
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