- Air India and IndiGo warn of flight delays due to EU safety directive on Airbus A320s
- EASA mandates checks on over 6,000 planes after JetBlue altitude drop linked to ELAC fault
- Air India cites longer turnaround times from software and hardware updates on some aircraft
In a significant development, major Indian carriers Air India and IndiGo have warned passengers of potential flight delays and schedule changes following an emergency safety directive from European regulators concerning a critical control malfunction in Airbus A320 family aircraft.
The European Union Aviation Safety Agency (EASA) issued the global mandate, which affects over 6,000 planes worldwide, after a preliminary investigation linked a fault in the Elevator and Aileron Computer (ELAC) to an incident in October where a JetBlue aircraft experienced an uncommanded drop in altitude.
Both airlines have commenced mandatory maintenance to comply with the directive, acknowledging that the work will impact daily operations.
Air India has put out an official statement acknowleding the directive, stating that the required "software/hardware realignment" on a portion of its fleet would lead to "longer turnaround time and delays to our scheduled operations."
#ImportantAdvisory
November 28, 2025
We are aware of a directive from Airbus related to its A320 family aircraft currently in-service across airline operators. This will result in a software/hardware realignment on a part of our fleet, leading to longer turnaround time and delays to our…The airline went on to urge all customers to check flight statuses online before heading to airports.
IndiGo, India's largest carrier, emphasised that "safety comes first," acknowledging the directive with an official statement.
The airline confirmed it is working with authorities to dish out these precautionary updates. As a result, some flight could see some scheduled changes.
Safety comes first. Always. 💙✈
November 28, 2025
Airbus has issued a technical advisory for the global A320 fleet. We are proactively completing the mandated updates on our aircraft with full diligence and care, in line with all safety protocols. While we work through these precautionary…Air India Express, the low-cost itieration of Air India, has also issued an advisory, noting it has initiated "precautionary action" following the alert.
"While most of our aircraft are not impacted, this guidance applies to operators worldwide, leading to delays or cancellations," the airline stated.
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