In Episode 8 of The Exceptionals - Insight Series, Chirag Pan, CEO & MD, PAN Healthcare Pvt. Ltd., shares how a passion for entrepreneurship led him to challenge conventions, identify unmet needs, and build a business around affordable hygiene solutions for India. From understanding consumer behaviour and making difficult decisions to fostering a culture of ownership and pursuing a vision of "Make in India, Made for the World," he reflects on the lessons that have shaped two decades of leadership.