The AI Advantage Nobody Measures

Anthropic India MD Irina Ghose says the way companies measure AI success is changing. While businesses are tracking efficiency and resource savings, those ahead of the curve are also asking what happens to the capacity created by AI. Ghose says that freed-up capacity can be directed towards larger innovation projects and new growth. She also explains why AI could eventually become so embedded in business processes that employees focus only on the outcome, rather than the technology working behind it