Infosys Ltd.'s voluntary attrition rate declined to 12.7% in the September quarter of FY27 from 13% in the preceding quarter, indicating an improvement in employee retention.
The IT services major also expanded its workforce, with total headcount increasing to 332,542 as of September 30, 2026, from 328,062 at the end of June.
According to the company's Q2 FY27 employee metrics, attrition fell 30 basis points sequentially and 160 basis points year-on-year from 14.3% in Q2 FY26.
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The reported figure represents trailing 12-month voluntary attrition in IT Services, rather than departures during the September quarter alone.
Infosys Q2 FY27 Attrition: Key Numbers
Infosys reported a voluntary attrition rate of 12.7% for the September quarter, compared with 13% in Q1 FY27 and 14.3% in Q2 FY26. The decline suggests that voluntary employee departures have moderated over the 12-month measurement period.
The company's workforce stood at 332,542 employees at the end of September, an increase of 4,480 from the previous quarter. This included 314,508 software professionals, up from 310,039 in June, while sales and support staff increased marginally to 18,034 from 18,023.
The proportion of women employees also edged higher to 39.8% in Q2 FY27 from 39.6% in the previous quarter and 39.5% a year earlier.
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Infosys Hires 8,000 Freshers In Q2
Infosys added a net 4,000 employees during the September quarter and hired 8,000 freshers during the period. The company has retained its earlier hiring guidance and has already completed half of its planned headcount additions during the first half of FY27.
The hiring activity comes as IT services companies balance workforce requirements with demand for artificial intelligence, automation and digital transformation services.
Infosys' higher headcount indicates an expansion in its employee base, although net additions alone do not reveal the total number of hires or exits during the quarter.
AI Revenue Accounts For 10.5% Of Total Revenue
Artificial intelligence is emerging as another important business indicator for Infosys. AI-related revenue accounted for 10.5% of total revenue in Q2 FY27, with the figure increasing 29% sequentially.
The growth highlights the increasing contribution of AI-related services to the company's business. Investors will watch whether this momentum continues alongside workforce expansion and improving employee retention.
Infosys' September-quarter workforce figures point to lower attrition, higher headcount and continued hiring. The combination will remain important as the company scales its AI services while managing talent requirements.
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