New Delhi Civic Body’s Summer Action Plan Focuses On Water supply, Grievance Redressals

In its 'Summer Action Plan 2025', the New Delhi Municipal Council Vice Chairman Kuljeet Singh Chahal laid stress on ensuring efficient water supply and preventing waterlogging in the city. Other priorities of the civic body include addressing grievances.

According to NDMC's official statement, Chahal has said that to ensure uninterrupted supply, the civic body has undertaken several initiatives like new water distribution schemes, additional tankers, pipeline improvements, and continuous water quality monitoring.

Chahal assured that no citizen in the municipal area would face a water crisis, it added.

“To strengthen water distribution, NDMC has coordinated efforts with the Delhi Government and Delhi Jal Board. The NDMC area currently serves 18,366 water consumers, including 3,509 commercial connections, 11,846 domestic connections, and 3,011 other types of connections. Water is supplied from four major treatment plants—Chandrawal, Wazirabad, Haiderpur, and Sonia Vihar—receiving approximately 125 million litres per day from DJB and 2.08 MLD from tube wells,” the statement said.

The civic body has also decided to increase its number of water tankers to meet rising demand. The municipality will hire eight additional tankers and procure 12 new CNG water tankers, including six with a 17-kilolitre capacity and six with a 9-KLD capacity.

The statement added that the existing fleet includes 10 large tankers with a 9,000-litre capacity, 23 water trolleys with a 5,000-litre capacity, and two tractor-tankers.

As of now, the civic body's existing fleet includes 10 large tankers with a 9,000-litre capacity, 23 water trolleys with a 5,000-litre capacity, and two tractor-tankers, the statement said.

Efforts have also been made to improve storage and distribution efficiency by repairing and maintaining 24 underground reservoirs and boosting stations across the municipality limits. Key reservoirs include Kalibari Control Room, Jor Bagh UGR, and Vinay Marg UGR.

In addition, the council is focused on maintaining water quality through regular pipeline cleaning, ammonia level monitoring in Yamuna water, and routine sample testing.

To modernise the water supply network, NDMC has initiated the replacement of old and damaged pipelines, strengthening connections, and enhancing the pipeline infrastructure in coordination with the Delhi Jal Board.

“Special attention is being given to water-stressed areas such as Gol Market, Rashtrapati Bhavan, Parliament House, North Block, South Block, RML Hospital, Mandir Marg, and Connaught Place. A 24x7 reserved water supply has been ensured for Rashtrapati Bhavan and Parliament House, while emergency tanker deployment will be available if needed,” the statement said.

As for redressing complaints, NDMC has set up a 24x7 water control room for quick complaint resolution. Citizens can register their grievances through a toll-free call centre, control room helpline numbers, WhatsApp, the NDMC 311 mobile app, or by contacting the local officials directly.

As part of its long-term water supply projects, the municipal body has launched the first phase of the 24x7 water supply initiative in Vinay Marg. It has installed new pipelines and automated distribution systems for a sum of Rs 1.67 crore.

A detailed study on developing a 25-year master plan for NDMC's water supply network is also underway.

The civic body is also expanding water supply to 34 slum clusters under the 'Har Ghar Jal' initiative. The project, undertaken under the AMRUT 2.0 scheme, will provide piped water connections to 9,386 households at a cost of Rs 7.15 crore.

While NDMC is ensuring an uninterrupted supply, Chahal urged citizens to support water conservation efforts by using water responsibly.

—With PTI inputs