Delhi High Court Issue Notice To Vodafone Idea, Jio And Airtel On Patym’s Plea
The Delhi High Court asked telecom operators and the sector regulator to respond to a plea by Paytm seeking Rs 100 crore in damages for failing to stop the phishing calls.
One97 Communications Pvt., the parent of financial services firm, argued that fraudsters claiming to be representatives of Paytm are spamming customers through SMSes or calls. They get the customers to part with sensitive data, resulting transfer of money from their accounts. BloombergQuint has reviewed a copy of the petition.
A bench headed by Chief Justice DN Patel issued a notice to Vodafone Idea Ltd., Bharti Airtel Ltd., Bharat Sanchar Nigam Ltd. and Reliance Jio Infocomm Ltd. to respond.
Paytm argued that the law makes it the responsibility of the telecom service providers to prevent such frauds and deter fraudsters. These frauds, it said, are a result of the operators violating the Telecommunication Commercial Communication Customer Preference Regulations, 2018, it said. Specifically, Paytm said in its petition, the regulations require service providers to:
- Verify purported telemarketers seeking registration with such telcos before granting them access to the telcos' customer database.
- Refrain from issuing headers or allow SMS content purporting to be from petitioners or its related entities from unauthorised Registered Telemarketers, and
- Take immediate remedial action against all fraudulent RTMs.
The company said the alleged frauds have caused significant damage to the brand of Paytm, resulting in customers losing faith in the company. Operators failed to conduct proper verification before registering telemarketers, which enables frauds and phishing, it said.
Paytm has made the Telecom Regulatory Authority of India a party in the case, saying that it failed to take action against violation of rules by the carriers. The regulator also has to file its response.
The Delhi High Court will take up the matter next on June 24.
-
Signature Play: The Classic Cocktail Is Dead. Or Is It?
Classic cocktails are disappearing from India's cocktail menus. But they're still being ordered, taught to bartenders and borrowed from. So, who's really having the last drink?
-
A New Samvat Wishlist: Inclusive Prosperity And Human Development
India has strengthened its economic foundations through infrastructure, digital access and enterprise. Its next growth chapter must deepen productivity, create better livelihoods and widen participation in prosperity.
-
Love, Sex Aur Dhokha: The Audacious Plot To Spy On Jensen Huang
A Taipei dinner, a Singapore chip buyer and a suspected Chinese asset: inside the alleged spy operation that got close to NVIDIA's Jensen Huang.
-
Ten Things I Learnt This Samvat
Patience can be a trap. Cheap stocks can stay cheap. Leverage can wipe you out. What did Samvat 2082 teach us? Niraj Shah writes on 10 lessons from the year gone by.
-
Talking Points This Week: Tech Nerves, FII Buying, And A Faraway Banking Shock
The global markets are not shining this Diwali. The exception in the large markets is, India.
-
Midterm Rally Lasted A Day. The Hard Reality Of A Divided US May Last Two Years | Opinion
Between a contested AI boom, a debt ceiling that arrives in 2027 and a president with every incentive to act alone, the next two years may prove more volatile than the first day's rally suggests.
-
Blue Wave Will Derail the AI Trade but Won't Dismantle the AI Era | Unhedged Position
The Democrats' sweep of the US Congress will see politics collide with economic forces both over the long and short term.
-
It's Time To Take The GST Council's Bet On Trust Global
Payment records can prove India's services exports, and clear, proportionate rules can bring foreign digital sellers into the tax net.
-
Opinion | India at 38: From Innovation Overperformer to Innovation Powerhouse
India now has 453 VC-backed deep science startups, 18 of them late-stage, after 117 percent growth since 2020. Laurus Labs, at USD 9.3 billion, is the most valuable deep science company in any middle-income economy outside China.
