Online Shopping to More Than Double by 2016: Study

Online shopping by urban consumers will more than double over the next two years in the country to 14 per cent from 6 per cent last year, says a Boston Consultancy Group report.

According to the BCG digital influence study 2013-14, online shopping is expected to rise to 14 per cent by 2016 from 6 per cent in 2013. It also said already 25 per cent of travel and tourism-related sales are digitally driven in the country currently.

Digital influence is rapidly expanding to small urban towns and rural areas, as the number of mobile users have increased. More than 34 per cent of total Internet users in the country are from small towns, while 25 per cent are from rural areas.

Of the total urban Internet users, around 57 per cent are of 25 and above, and 45 per cent use only their mobile devices to access the Internet.

The study also said by 2016, the urban Internet user base would rise to 47 per cent from 28 per cent in 2013.

According to the report, discounts are not the only driving force for people to switch to online shopping, as was previously thought but factors like convenience and access to wider assortment is also largely influencing shopping decisions.

Giving a snapshot of the key sectors driving online shopping, the report said the airline ticketing led the chart with 25 per cent of sales being completed online last year, while the same stood at 6 per cent in regard to cars, though 32 per cent searched online before buying. However, only 8 per cent of the mobile/PC sales were online during the same period.