IRCTC POS machines, pre-loaded menus will cover all zones in a phased manner, rail officials said.
- "The vendor will have a POS machine with pre-loaded software showing the passenger the menu as well as the prices. These cannot be fiddled with," stated a report by news agency Press Trust of India PTI), citing a senior official. The prices will be fixed and passengers can pay for their meals with their cards, he added.
- "This gives passengers three advantages - the food will be from an authorised vendor, they will get the meal at a fixed price and would not have to worry about giving the exact amount in cash," the official said.
- The trains where such POS machines -- electronic devices used to process card payments -- have been provided include the Karnataka Express which runs between Bengaluru City and New Delhi, the Jammu Tawi-Kolkata Sealdah Express and Telengana Express running between Hyderabad and New Delhi. The service will also be available on the Aravali Express which runs between Jaipur Junction and Mumbai.
- The Railways at present has 76 POS machines and is now assessing on which trains they can be used, another official said.
- IRCTC is also deploying its officials on-board these trains to monitor the catering services. They are being provided with tablets to be used for collecting passenger feedback, it said. The service providers managing the on-board services are also being trained at the IRCTC central kitchen at Noida for using POS machines. (With PTI Inputs)
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