MS Outage: All Impacted Apps, Services Recovered; Nadella Says Working With CrowdStrike

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Written by
Sai Aravindh, Pratiksha Thayil
Written by

Sai Aravindh

Written by

Pratiksha Thayil

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Satya Nadella Shares Reason For Windows Outage

Microsoft CEO Satya Nadella said the Windows outage was caused by a CrowdStrike update that began impacting the company's IT systems globally. He said Microsoft is working closely with CrowdStrike and across the industry to provide customers technical guidance and support to safely bring their systems back online.

Yesterday, CrowdStrike released an update that began impacting IT systems globally. We are aware of this issue and are working closely with CrowdStrike and across the industry to provide customers technical guidance and support to safely bring their systems back online.
July 19, 2024
Microsoft Says All Impacted Apps And Services Have Recovered
Microsoft in its latest update said that the issue has been resolved and all the impacted apps and services have recovered. It added that it has entered a period of monitoring to ensure that the impact is fully recovered.
We've completed our mitigation actions and our telemetry indicates all previously impacted Microsoft 365 apps and services have recovered. We're entering a period of monitoring to ensure impact is fully resolved. For more information, see MO821132 within the admin center.
July 19, 2024
Microsoft Continues To Resolve Residual Impact
Microsoft in an update said that it is continuing to resolve the residual impact and monitoring the Microsoft 365 apps and services while they fully recover.
Microsoft Outage Highlights Urgent Need for Data Localisation Norms, Says Ola Founder
Microsoft outage has highlighted the need for data localisation as 80% of India's data is stored outside, Bhavish Aggarwal Founder and CMD at Ola said through a post on X formerly known as Twitter.
It's crucial for the government to acknowledge the risks of global data storage and implement stricter data localization policies to mitigate these concerns, he said.
He also said that outages are transient and unintentional, however, they could also result from deliberate actions by malicious actors.
On the @Microsoft outage, here's the main thing I feel we can do. Outages are momentary with no deliberate intent to cause harm. Can happen once in a while to any company.

But it represents an outcome that could also happen due to deliberate action by bad actors and intentions.…
July 19, 2024
CrowdStrike Holdings Shares Fall Over 9%
The shares of CrowdStrike Holdings on Friday was trading 9.42% lower at $310.72 on Nasdaq as of 9:52 a.m. It had closed 3.35% down at $343.05 on Thursday.
However, the shares of Microsoft Corporation were trading 0.29% lower at $439.10 on Nasdaq as of 9:52 a.m. The shares had closed 0.71% lower at $440.37 on Thursday.
Microsoft Outage Should Be A Wake Up Call, Says SEBI Chairperson
"Microsoft crash related outage should be a wakeup call," Madhabi Puri Buch, SEBI Chairperson, said at an event on Friday. She further added that she has been urging market infra institutions to look at cyber security in two-dimensional manner.
Only 10 Banks And NBFCs Had Minor Disruptions, Says RBI
Assessing the impact of Microsoft Services outage on its Regulated Entities, the Reserve Bank of India said that only 10 banks and NBFCs had minor disruptions that have already been resolved. This was because only a few banks are using the CrowdStrike tool, and the critical systems of most banks are not in cloud.
The RBI has also issued an advisory to the Regulated Entities for taking necessary steps to remain alert
Outage Reiterates Need For Good Practices, Says Yethi Consulting CEO
"The outages represents how fragile and interconnected our systems are. Companies like MSFT have great practices, and the fact that a bug passes through its process is unfortunate. It reiterates the need for good practices of testing before releasing new software to production systems," says Srirang Srikantha, Founder & CEO, Yethi Consulting.
Wipro Not Impacted By Outage, Says CEO
Wipro faced no impact due to Microsoft outage, said Srini Pallia, Chief Executive Officer. He further added that the tech giant is reaching out to the clients that were affected due to the outage.
Maruti Suzuki Production Resumes After Brief Halt
Maruti Suzuki resumes its production and dispatch operations after a brief halt on Thursday due to the global IT issue across the globe. The company in a regulatory filing said that it doesn't anticipate any material impact of this incident.
Underlying Cause Fixed, Says Microsoft
Microsoft in its latest update has said that the underlying cause has been fixed however some Microsoft 365 apps and services continue seeing residual impact.
"We're continuing to observe an increase in functionality and availability for the remaining impacted scenarios and we're monitoring this closely to ensure we're progressing towards full recovery," Microsoft added.
The underlying cause has been fixed, however, residual impact is continuing to affect some Microsoft 365 apps and services. We're conducting additional mitigations to provide relief. More details can be found within the admin center under MO821132 and on https://t.co/uFnnN6T3jN
July 19, 2024
Ministry Of Civil Aviation, AAI Implement Manual Backup Systems To Maintain Operational Continuity
The Ministry Of Civil Aviation in collaboration with AAI have implemented a manual backup system in order to maintain operational continuity. Minister Rammohan Naidu has also instructed the airport authorities and airlines to provide extra seating, food and water to passengers that are affected by the delay.
Nuvama Deploys Software Patch Post Minor Impact
"We have witnessed a limited impact, as our networks are built to minimise the effects of such outages on our ecosystem. We have deployed a software patch in our back office and settlement functions and reported the same to the exchanges”, said a Nuvama Spokesperson.
Have Never Seen Anything Like This Before, Says Rajeev Chandrasekhar
"It is a black swan event that I have never seen before," says Rajeev Chandrasekhar Former Minister of State for Electronics and IT. Chandrasekhar further added that Microsoft is a big name and is slowly recovering from this.
"It is clear now that it is the CrowdStrike cybersecurity agent that was at fault" and it has caused great inconvenience and losses to businesses and consumers he added.
CrowdStrike Issue Identified And Fixed Says, CEO George Kurtz
CrowdStrike CEO George Kurtz said, "The issue has been identified, isolated and a fix has been deployed." He further clarified that the issue is not a security incident or cyberattack.
CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed. We…
July 19, 2024
Disruption At Bengaluru Airport
Bengaluru International Airport Ltd. said a global outage with the Navitaire Departure Control System has been affecting operations of some airlines across their network since Friday morning.
Indigo, Akasa, SpiceJet and Air India Express were among the impacted airlines.
Edelweiss Mutual Fund Users Face Login Issues
Microsoft outage has led to login issues at Edelweiss Mutual Fund, the fund house said in a statement. The issue is being resolved, it said.
We are experiencing login issues on our website due to a Microsoft outage.
Our team is actively working to resolve this as quickly as possible.
July 19, 2024
CrowdStrike Outage Opens Top Brands To Malicious Players: Expert
The CrowdStrike glitch which led to a global Microsoft outage has "opened up corporate networks of some of the world's largest organisations to hackers and other players with malicious intent," Sanchit Vir Gogia, Chief Analyst, Founder & CEO, Greyhound Research, told NDTV Profit.
Considered the "gold standard' in its segment, CrowdStrike is being used across end-points and servers by some of the world's top brands. "Any breach of this nature has an immediate business impact and potential cybersecurity threats that could stretch into months," Gogia said.
Given how this product works across cloud environments, the impact is bigger than a typical outage at a single cloud service provider, he said.
SBI Systems Safe, Says Chairman Khara
The systems of State Bank of India have not been affected by Microsoft outage, said chairman Dinesh Kumar Khara.
Source: PTI
Microsoft Outage: Air India Faces Glitches
Tata-owned Air India also faced technical glitches due to the Microsoft global outage, a statement from the airline said.
Customer Advisory

Our digital systems have been impacted temporarily due to the current Microsoft outage resulting in delays. We regret the inconvenience caused and request our guests to plan their travel accordingly.#AirIndia
July 19, 2024
Government Agency Takes Note Of Microsoft outage
MeitY's Indian Computer Emergency Response Team has noted outage of Microsoft Windows due to CrowdStrike agent Falcon Sensor update.
Issues occurred in the latest update of CrowdStrike and changes have been reverted by the CrowdStrike Team.
Source: Government advisory
Indian Government In Touch With Microsoft: Vaishnaw
The Indian government is in contact with Microsoft Inc. and its associates following a global outage, Union IT Minister Ashwini Vaishnaw said.
Government IT services provider NIC is unaffected from the outage, he said.
MEITY is in touch with Microsoft and its associates regarding the global outage.

The reason for this outage has been identified and updates have been released to resolve the issue.

CERT is issuing a technical advisory.

NIC network is not affected.
July 19, 2024
Several Services See Improvement, Says Microsoft
Microsoft says multiple services are improving as mitigation actions progress.
Multiple services are continuing to see improvements in availability as our mitigation actions progress. More details can be found within the admin center under MO821132 and on https://t.co/uSHwRmYdzx
July 19, 2024
BSE, NSE Unaffected By Global Outage
India's oldest stock exchange said that the Microsoft outage did not impact the day-to-day functioning of the exchange.
A spokesperson for BSE Ltd. said the stock exchange hasn't been impacted. Calls and texts to the National Stock Exchange remained unanswered as of publishing this story.
Meanwhile, The LSE Group, which operates the London stock exchange, said it's experiencing a global technical issue preventing news from being published.
5Paisa, Groww, Angel One Among Brokerages Affected
The Microsoft outage, which disrupted airlines, banks and stock exchanges across the world, has affected Indian brokerages as well.
Users NDTV Profit spoke with complained of technical glitches on online broking platforms, including 5Paisa, Angel One and Groww. Their mobile apps were glitchy, users said.
“Due to a global outage with Crowdstrike/Microsoft, offering a cybersecurity solution, our systems are affected. Our team is working closely with both of them to restore our systems as soon as possible,” 5Paisa said in a post on X, formerly Twitter.
Due to a global outage with Crowdstrike/Microsoft, offering a cyber security solution, our systems are affected. Our team is working closely with both of them to restore our systems as soon as possible.
July 19, 2024
No Azure Issues Detected, Microsoft Says
Microsoft Azure is restored and no issues are detected at present, according Microsoft.
Outage Causes Flight Delays, Glitches For Indian Airlines
The cloud service outage has triggered disruptions across business in the world. Major airlines in India, including IndiGo, Spicejet, and Akasa Air, have been hit as well, leading to delays and glitches in their operations.
Budget carrier, IndiGo took to X, formerly Twitter, to inform passengers about the impact of the outage on their systems. "Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time, booking, check-in, access to your boarding pass, and some flights may be impacted. We appreciate your patience," it said.
Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time booking, check-in, access to your boarding pass, and some flights may be impacted. We appreciate your patience.
July 19, 2024
#ImportantUpdate: We are currently experiencing technical challenges with our service provider, affecting online services including booking, check-in, and manage booking functionalities. As a result, we have activated manual check-in and boarding processes across airports. We…
July 19, 2024
Microsoft Online Outage Hits Banks, Airlines
Microsoft Corp. on Friday reported an outage across its online services that had its toll on airlines, banks, brokerages and exchanges globally.
The latest failures came right after Microsoft said it had resolved an Azure cloud services outage. The company's status pages had earlier showed Azure and Microsoft 365 experienced problems for several hours.
The issue, originating from Windows Blue Screen of Death errors globally, has affected various industries due to disruptions in Microsoft 365 services.
The widespread outage has triggered disruptions across business in the world. Major airlines in India, including IndiGo, Spicejet, and Akasa Air, have been hit as well, leading to delays and glitches in their operations.

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