Artificial Intelligence Impacts Everyone—From Students To CFOs

From generating images on the fly for a varsity project, preventing fraud at banks to personalised medicine, AI use cases are transformative and life-altering.

Artificial intelligence has made us more productive, helping us write and create in a much better way than ever before. (Photo source: Freepik)

Dear Subscriber,

Welcome to Beyond Tomorrow!

We are in week four of our new weekly newsletter, crafted to keep you at the forefront of AI advancement. Every week, we’ll bring you a round-up of the most impactful AI stories, highlight how they shape our world, and provide insights into what’s next in the ever-evolving AI landscape. 

If you’d like to receive Beyond Tomorrow in your inbox every week, click here to subscribe.

AI Impacts Everyone—From Students To CFOs

Why is artificial intelligence the most important technology trend of our lives? Because of the ways in which AI impacts our lives. From generating images on the fly for a varsity project, preventing fraud at banks to personalised medicine, the use cases are transformative and life-altering. Many other technology shifts are abstract to the average user. For instance, cloud computing made Gmail possible, and Software as a Service has transformed how technology can be accessed, but you and I are often blind to this tectonic shift.

AI on the other hand has changed how we do things. Creating an image or altering a photograph required skills and specialised software earlier. But today with AI, all it takes is a command and AI serves up what we desire. Smartphones are a great example. AI has been used in smartphones for years now, especially to "beautify" photographs, but today, AI has gone far beyond—making us more productive, helping us write and create in a much better way than ever before.

Apple, Google and Samsung have led AI-integration in smartphones. I've especially loved the AI capabilities on the Google Pixel 9. From nifty features like Add me, which uses AR and AI to create group shots, to Pixel Studio, Magic Editor and more. The one I use daily though is the custom weather report on the Pixel weather app.  It’s become a habit once I realised how useful it was.
  
Apple's iOS 18.2 update just dropped a new set of creative AI features that everyone can try if they have the latest iPhones. From Image Playground that generates creative images in two forms to Genmoji, the cool Image Wand feature and the Describe Your Change option in writing tools. Check out this story which breaks down how you can use these features:

Five Creative AI Features To Try With Apple’s iOS 18.2 Update

It is also becoming easier to communicate with GenAI tools. While this feature is currently available only in the US and Canada, it should come to our part of the world in some time.

Welcome to Beyond Tomorrow!

We are in week four of our new weekly newsletter, crafted to keep you at the forefront of AI advancement. Every week, we’ll bring you a round-up of the most impactful AI stories, highlight how they shape our world, and provide insights into what’s next in the ever-evolving AI landscape. 

If you’d like to receive Beyond Tomorrow in your inbox every week, click here to subscribe.

AI Impacts Everyone—From Students To CFOs

Why is artificial intelligence the most important technology trend of our lives? Because of the ways in which AI impacts our lives. From generating images on the fly for a varsity project, preventing fraud at banks to personalised medicine, the use cases are transformative and life-altering. Many other technology shifts are abstract to the average user. For instance, cloud computing made Gmail possible, and Software as a Service has transformed how technology can be accessed, but you and I are often blind to this tectonic shift.

AI on the other hand has changed how we do things. Creating an image or altering a photograph required skills and specialised software earlier. But today with AI, all it takes is a command and AI serves up what we desire. Smartphones are a great example. AI has been used in smartphones for years now, especially to "beautify" photographs, but today, AI has gone far beyond—making us more productive, helping us write and create in a much better way than ever before.

Apple, Google and Samsung have led AI-integration in smartphones. I've especially loved the AI capabilities on the Google Pixel 9. From nifty features like Add me, which uses AR and AI to create group shots, to Pixel Studio, Magic Editor and more. The one I use daily though is the custom weather report on the Pixel weather app.  It’s become a habit once I realised how useful it was.
  
Apple's iOS 18.2 update just dropped a new set of creative AI features that everyone can try if they have the latest iPhones. From Image Playground that generates creative images in two forms to Genmoji, the cool Image Wand feature and the Describe Your Change option in writing tools. Check out this story which breaks down how you can use these features:

Five Creative AI Features To Try With Apple’s iOS 18.2 Update

It is also becoming easier to communicate with GenAI tools. While this feature is currently available only in the US and Canada, it should come to our part of the world in some time.

Also Read: You Can Now Talk To ChatGPT Via Phone Call Or Message Via WhatsApp

And in news that should make cost-conscious CFOs happier, Gartner reports that by 2027, 40% of all customer service issues will be fully resolved by unofficial third-party tools powered by gen AI. Basically, as more intelligence is added to tools like Google Search and we use ChatGPT or Apple Intelligence, added to the fact that customers are far more familiar with these apps as opposed to first-party apps, dependence on official first party customer service will decline.

But before you celebrate possible cost savings, the fact is that while volumes may decrease, companies will need to invest on answering sophisticated queries that third-party options may struggle with and create differentiated self-service experiences. And they need to closely monitor the quality of information available on third-party options because the last thing you need is wrong information that inadvertently ruins your customer's experience with your brand. 

Customers Are Shifting To Gen AI Tools Like ChatGPT, Google AI Overviews For Service Issues

Here are some of the other AI stories from the week, in one place, in case you've missed any:

Insuring Growth: How Underwriters Can Best Leverage AI And Data

For Most Indian Executives, Cybersecurity Is Main Obstacle To AI Adoption

AI, VR Can Augment Learning And Development, But Cost Remains Barrier

Four Predictions For Agentic AI Era In 2025

The Road Ahead: AI-Powered, Software-Defined Vehicles By 2035

IT Ministry Seeks Proposals To Develop AI Tools To Detect Deepfakes

Air India To Roll Out Generative AI-Driven, Red Dot Award-Winning Booking System

Verizon, Nvidia To Power AI Workloads On 5G Private Networks With Mobile Edge Compute

Infosys Establishes Google Cloud Centre Of Excellence To Boost AI Innovation

Tata Communications Announces AI-Powered Portfolio For Customer Interactions

LTIMindtree Launches AI-Driven Cyber Defence Resiliency Centre

Till next time,
Ivor Soans

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