Kore.ai has announced AI for Work, an AI platform designed to break information silos, streamline business workflows, and elevate employee experience.
According to Kore.ai, a US-based investment banking company using AI for Work reported that every search by its wealth advisors delivered 4 times faster and more accurate answers from over 100,000 reports and knowledge artifacts. Additionally, a large pharmaceutical company has used AI automation for over 70% of routine IT support tickets.
"We partnered with Kore.ai to integrate AI into our customer and employee support operations. We have observed 74% first-call resolution and significant savings," Yuliya Teteryuk, customer care director at Autodoc, said.
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