Groww, the online trading platform, recently faced significant technical issues that led to substantial and erroneous increases in users' investment values. Some users reported seeing their investments, such as Rs 1,000, incorrectly displayed as Rs 1,00,000, causing confusion and concern among investors.
The glitch resulted in some users' profits appearing to jump by more than 10,000%, temporarily making them millionaires.
The issue came to light when multiple users took to social media to report the discrepancies. Groww acknowledged the problem and stated, "Some of our users observed discrepancy in stock prices. This was a temporary issue and is now resolved."
The erroneous price displays led to significant disruptions, with some users making trading decisions based on the incorrect data. This situation caused frustration and financial losses for those who acted on the misleading information.
One user, Rajesh Shah, flagged that something was wrong with the app in a post on X.
Himanshu Khaitan (@himakhaitan) expressed his frustration, "Really @groww?? Saw this wild Rs 2.8L spike and sold thinking I struck gold—turns out it was just a bug. Now I can’t even place a buy order properly because the amount’s all messed up. @SEBIupdates @SEBIIndia Lost real money because of your glitch. Fix this."
Another user, Shanttam Jain, questioned who was responsible for this loss. He tagged the finance ministry's official handle in his X post.
"Some of my GTT orders on my account were sold because of your @groww price discrepancy or problems with @groww pricing. I have a screenshot of your past and present pricing status; please take the appropriate action and resolve the matter. @SEBIupdates @ZeeBusiness @bsindia" posted Pranatosh.
Brijesh Masrani (@brijeshmasrani) commented, "@_groww dont mind a temporary glitch on price but all GTT orders got triggered is unacceptable. #groww."
"We will leave groww and move to other trading platform if our losses are not compensated," said one Saurabh Bhatia.
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