EPFO: Step-By-Step Process To File An Online Claim For Withdrawal

The Employees’ Provident Fund Organisation (EPFO) introduced several changes from April 1, 2025, to make the process of claim simpler. The EPF is a savings scheme for salaried employees that can be withdrawn either partially under conditions like medical needs or fully after retirement.

Members can submit their claim for PF withdrawal either offline or online. For submitting the claim offline, employees can use the Composite Claim Form (Aadhaar/non-Aadhaar). The full PF amount can only be withdrawn due to unemployment or retirement.

To submit an online claim, the employee must make sure that they have fulfilled these prerequisites-

• The  Universal Account Number of the employee should be activated and the mobile number used for linking the UAN must be working.

• The EPF member’s Aadhaar details, bank account details, IFSC code and Permanent Account Number (PAN) must be present in the EPFO’s database and linked to their UAN.

The process to submit a PF claim online is as follows:

• Log into the EPFO website using your UAN credentials.

• Check that service eligibility conditions for withdrawing the PF are valid for your case.

• Select the claim you have – Form-31,19,10C or 10D.

• Authenticate your claim by using the one time password (OTP) you received on your mobile number registered with your Aadhaar to complete your submission.

One can check their PF claim withdrawal status online. The process is as follows:

• Use your UAN and password to log into the UAN portal.

• Click on the tab for ‘Online Services’ and then select ‘Track Claim Status.’

• Enter your reference number to get the status of your PF withdrawal claim.

Users can also check their claim status via the UMANG app. Here are the steps.

PF claim status: How to check via UMANG

1. To check the claim via UMANG app, you need first download the app and open it to log into EPFO.

2. Then login using the OTP option and enter the code sent to your registered mobile phone. 

3. Go to Online Services and select the Track Claim option to get the status details.

To check the PF claim via SMS, send EPFOHO UAN from your registered mobile number to 7738299899. One can also call 1800 118 005, the EPFO’s toll free number for updates.