Swiggy Striving To Break Even In Quick Commerce By October, Says Rohit Kapoor

Swiggy is striving to get at a level where quick-commerce Ebitda breaks even by October 2025. By that time, the company expects quick commerce will get into a contribution level, said Rohit Kapoor, chief executive officer of operator Food Marketplace. The investment cycle is largely in quick commerce, where opportunity is large. The company will continue to focus on this area, he said.

In food delivery, Swiggy expanded Ebitda margin to 2.5%, which is 90 basis-point expansion on the quarter. In dine-out space, Swiggy broke even in December 2024. For the businesses, in two out of three largest category, Swiggy has broken out, Kapoor said.

Overall, he expects the industry to see 18–22% growth. This is one and half percentage more than the growth rate in base-food market services category, Kapoor said. One reason is that India remains secularly very underpenetrated, compared to the amount of order. India is not at par with the global benchmark in the quick commerce segment, he said.

However, India is matching global standards when it comes to innovation in the category, which is also at a very early stage of development, Kapoor said.

Swiggy is not guided by what competitors are doing. It is on its own path, the top executive said. In the third quarter, Swiggy had 705 dark stores. In January, it added 86 new stores, he told NDTV Profit.

Quick-commerce and food delivery business space will be in $40–50 billion range. Right now, the focus is on expansion through marketing, reaching out to consumers, and connecting with them, establishing the brand in new regions. These are part of overall investment. Discounts will be range bound going forward, he said.

Ping is a very recent attempt by Swiggy to connect with emerging professionals and establish a relationship with consumers in the space.

On Swiggy sports, there's no active plan. The very specific endeavor is to look at pickle ball. It's one of the fastest growing sports in the world. Swiggy believes in terms of brand marketing, it connects closely to certain consumer base the company is desiring to serve in a bigger way, Kapoor said.

On Swiggy's premium membership 'BLCK', the top executive said the intent behind the launch is to target certain section of Swiggy consumers who have high frequency. There are multiple benefits which are part of the package. The most important one is express delivery, which is faster than the platform delivery time. There's on-time guarantee with coupons for compensations, he said.

Bolt is Swiggy's big bet in the quick delivery category. It's a marketplace where you get your favourite brand. A couple of Swiggy's restaurant partners are coming together to offer 10-minute delivery, Kapoor said. It's already touching 10% of the order contribution, in less than 100 days of launch. The traction is clearly visible, he said.

The company launched separate apps for these services as quick-commerce is evolving into many categories, the CEO said. However, Swiggy is keeping one integrated application to cater to first-time consumers and those who like many options at one place, Kapoor said.