In a bid to strengthen financial inclusion and customer empowerment, Punjab National Bank has waived penal charges for non-maintenance of minimum average balance in all savings accounts.
This customer-first initiative, effective from July 1, 2025, is particularly aimed at supporting priority segments, such as women, farmers and low-income households, ensuring easier and more inclusive access to banking services without the stress of balance maintenance penalties, PNB said in a statement.
PNB managing director and chief executive officer Ashok Chandra said: "This decision reflects our unwavering commitment to inclusive banking. We believe that waiving these charges will ease financial pressure on customers and encourage greater participation in the formal banking ecosystem".
With this step, PNB reaffirms its role as a socially responsible and customer-centric institution, dedicated to making banking more accessible and equitable for all, it added.
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