Food Safety Crackdown: PVR INOX Juice Counter Shut Down In Bengaluru Mall After Complaint Over Cups Used To Serve Drinks

Karnataka Health Minister UT Khader asked the public to report unhygienic food, packaging or serving practices by scanning the Food Safety QR code.

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Photographs shared with the post showed the counter's entrance criss-crossed with tape, with officers standing beside it holding the notice.
utkhader/X

Karnataka's food safety authorities have shut down the juice counter at a PVR INOX multiplex in Bengaluru and issued a notice to the establishment after finding violations of food safety regulations, Health Minister UT Khader said.

The action followed a complaint about the cups used to serve juice to customers at the PVR INOX outlet in Forum Mall, Konanakunte Cross, Khader said in a post on X late on Thursday.

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Food Safety Officers of the Department of Health and Family Welfare inspected the premises and found the violations, he said. Photographs shared with the post showed the counter's entrance criss-crossed with tape, with officers standing beside it holding the notice.

Khader used the action to send a message to the wider industry. "When it comes to food safety, the same rules apply to everyone, from big brands to small vendors," he said. "Public health matters as much as business."

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He urged food businesses to follow the rules "with their customers' health in mind" and asked the public to report unhygienic food, packaging or serving practices by scanning the Food Safety QR code attached to the post. "Every complaint will be looked into," he said.

The QR system was launched on August 17 as part of a wider state drive. The Karnataka government has intensified inspections in recent months, covering five-star hotels, quick-commerce dark stores, clubs and restaurants.

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Khader said on August 7 that the state had begun inspecting five-star hotels to ensure consumers were served safe and hygienic food.

ALSO READ | Karnataka Intensifies Food Safety Drive After Statewide Inspections Uncover Violations

Action has followed public complaints in several cases. A KFC outlet in Mangaluru was sealed after a customer complained about spoiled chicken, according to Khader, with samples sent for laboratory testing. On September 3, officials sealed the kitchen of Chairman's Club in Bengaluru's Sahakaranagar after finding 40 kg of expired chilli and improperly labelled products.

On September 23, Khader said the drive would be extended to street food vendors, with an emphasis on hygiene and safe food handling.

The Forum Mall multiplex has also drawn civic action in a separate matter. Bengaluru South City Corporation fined staff linked to PVR INOX and the mall a total of Rs 1.25 lakh over waste management violations, PTI reported, citing PTI inputs. 

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