New Acrobat AI Assistant Gen AI Features Banish Contract Confusion; Huge Benefits For Consumers, Businesses

Contracts are a necessity for both individual users and organisations, ranging from vendor and credit card agreements to loyalty programmes and purchase orders. The majority of contracts are lengthy and intricate, which makes it challenging and time-consuming to comprehend their content. However, help is here. The new Acrobat AI Assistant Gen AI features make contracts simple to understand for both consumers, and businesses.

The challenge was indeed a big one for consumers and businesses. According to a recent Adobe Acrobat survey, over 70% of consumers have signed contracts or agreements without fully understanding them, and 64% of small and medium business owners claim they have avoided signing a contract because they were unsure they understood the conditions.

Adobe has now announced new intelligent contract capabilities in Acrobat AI Assistant to simplify working with contracts. The new generative AI features can help users grasp complex terms and spot differences between multiple agreements so they can better understand and verify the information in documents, faster and easier.

By using Acrobat AI Assistant's contract intelligence features, business owners can easily find important dates in vendor contracts or get ready to go over a new partnership agreement with their lawyer. 

Among other things, finance teams can expedite sales contract reviews. Marketers can swiftly identify deliverables in brand and advertising relationships and identify changes in revised scopes of work. Customers can easily find out-of-country charges in their cell contracts, compare facilities across the best venue options for a special event, or find occupancy policies in flat leases.

According to Adobe, features and capabilities include:

Contract Intelligence: Acrobat AI Assistant automatically recognises when a document is a contract—including scanned documents—and tailors the experience, generating a contract overview, surfacing key terms in a single click, summarising information and recommending questions specific to customers’ documents.

Simple Explanations: Acrobat AI Assistant generates summaries and responses with clear language and clickable citations, making it fast and easy to navigate to the source and verify responses.

Compare And Contrast: Quickly see differences between versions, check for consistency and catch discrepancies across up to ten contracts, including scanned documents.

Sharing And Signing: Easily review contracts with stakeholders and request e-signatures all in one app.

Adobe said that Acrobat AI Assistant features are governed by data security protocols and developed in alignment with its AI Ethics processes. Adobe doesn’t train its generative AI models on customer data and prohibits third-party LLMs from training on user data too, it said.

The AI Assistant supplements LLM technologies with the same AI and machine learning models behind Liquid Mode (a feature that uses AI to adjust PDFs for viewing across devices) to provide an understanding of document structure and content.

The new contract intelligence capabilities are supported by prompt engineering and an intelligent framework, which help deliver more accurate and relevant responses for contracts, Adobe claimed.