Kore.ai Launches AI For Work To Accelerate AI Adoption And Business Outcomes
Solution combines role-based enterprise search, business workflow automation, and multi-agent orchestration.

Kore.ai has announced AI for Work, an AI platform designed to break information silos, streamline business workflows, and elevate employee experience.
According to the company, AI for Work transforms how enterprises harness AI to make work more efficient, intelligent, and valuable across all levels of the organisation. Kore.ai claimed that based on beta customer results, users achieved 30–50% faster information retrieval, workflow automation, and higher productivity overall with their new solution.
Knowledge workers spend 30% of their time searching for information across fragmented systems. While point solutions offer limited capabilities, enterprises need platforms that securely connect information sources and enable AI innovation across teams. Gartner estimates that, by 2028, 33% of enterprises will include agentic AI, up from less than 1% in 2024. AI for Work delivers the following core differentiated capabilities, according to Kore.ai:
Secure Enterprise Search: Advanced RAG-powered search with role-based access delivers context-aware answers across authorised documents and applications.
Universal Orchestrator: LLM prompt-based applications and copilot tools struggle with complexity — they hallucinate or remain siloed in individual applications. AI for Work coordinates complex workflows across specialised AI agents that can search, reason, summarise, generate content, and directly integrate with APIs.
Enterprise Marketplace: Pre-built AI agent solutions for HR/IT/Recruitment and numerous agentic templates for common business workflows.
Agentic applications (Prompt Library & Studio): Pre-built agentic applications that can execute multi-step workflows with precision; prompt library and no-code tools to create multi-step AI agentic workflows across enterprise applications.
Extensible Agentic Platform: Built to easily integrate with different LLMs, and custom and third-party assistants or copilots with admin controls for guardrails and compliance, perfect for business teams to create, customise, and scale AI solutions, responsibly.
According to Kore.ai, a US-based investment banking company using AI for Work reported that every search by its wealth advisors delivered 4 times faster and more accurate answers from over 100,000 reports and knowledge artifacts. Additionally, a large pharmaceutical company has used AI automation for over 70% of routine IT support tickets.
"We partnered with Kore.ai to integrate AI into our customer and employee support operations. We have observed 74% first-call resolution and significant savings," Yuliya Teteryuk, customer care director at Autodoc, said.