Why Your March Consolidated Account Statement Might Be Missing Folios Or Arriving Late
Data from RTAs was delayed due to recent market holidays, affecting the overall timeline for the consolidated account statement, sources said.
If you're an investor noticing that some of your folios are missing from your March Consolidated Account Statement or if your CAS itself has been delayed, you're not alone. Several investors have reported similar issues this month on social media platform X, raising questions about what’s causing the issue.
One user questioned, “Is there any reason why PPFAS (Parag Parikh Financial Advisory Services) units details are missing in NSDL CAS - March 2025 statements? Have you verified your CAS? Anybody else facing the same issue?”
Another shared a more alarming experience, stating, “In my CAS statement, both PPFAS and UTI MF units were missing. Have raised a complaint. I was shocked when my portfolio showed a sudden 57 percent drop! (sic)”.
A third user echoed similar concerns, saying, “Same case with me... PPFAS MF units are not covered in the NSDL CAS of March 2025. I have sent a complaint mail to them for this. MF units are normal (Non Demat)...”
Adding to the anxiety, another investor remarked, “NSDL CAS Statement showing less Folio numbers suddenly this month and thus showing drop in Consolidated Portfolio value by 25%—huge... made me skip a heartbeat! Had to cross-check each & every MF. Did anyone experience this earlier? (sic)”
According to people familiar with the matter, the delay does not originate from the depositories such as NSDL or CSDL, but rather from a lag in data transmission by other parties involved in the service—primarily Registrars and Transfer Agents or RTAs.
The CAS is a consolidated document that provides details of an investor’s financial assets—across mutual funds and demat accounts—on a single statement. Its compilation depends on timely data inputs from several entities.
While the depository maintains records of demat transactions and holdings, it relies on RTAs for mutual fund folio information. The process of consolidating this information only begins once all stakeholders have submitted their data.
Sources say that this month, the data from RTAs was delayed due to recent market holidays, affecting the overall timeline for the CAS. Consequently, any disruption or delay from the RTAs’ end impacts the consolidation and dispatch of the final statement to investors.
It’s also important to note that where such dependencies don’t exist—i.e., where the depository has all the relevant data internally—exclusive CASs have already been sent out within the regulatory timeline. The delay, therefore, is not due to any lapse on the part of the depositories, sources mentioned.
A mail sent to the depositories' teams did not elicit an immediate response, but will be added to this article if received.
