Bharti Airtel Ltd.’s average revenue per user rose suggesting a recovery may finally be in sight even as a one-time gain helped India’s second-largest telecom operator report a surprise profit.
Bharti Airtel is trying to reinvent itself after the launch of Mukesh Ambani’s Reliance Jio Infocomm Ltd. bled telecom profitability after triggering a price war. Billionaire Sunil Bharti Mittal-led firm, which was the market leader then, saw its ARPU halve in the past 10 quarters.
Now the operator is focussing on increasing the monthly revenue it draws from a user. It has already raised prices of its minimum plan in an attempt to weed out low-end subscribers. “We have taken the bottom up to minimum Rs 35. And if the market responds well we will probably take it to Rs 60 or Rs 80,” Mittal had told BloombergQuint earlier this month at the World Economic Forum in Davos, Switzerland. “There’s got to be a minimum ARPU coming in.”
Mittal had added that Bharti Airtel also wants to earn more from higher-end customers that are “gouging a lot of data” by bundling in content services. “We won’t develop our own content but we are partnering with Amazon, Netflix, Hulu, Zee and Eros,” Mittal said. “So we are becoming the partner of choice as a telecom carrier from where all the content providers will play out. That’s our strategy.”