Claude Down: Why Is AI Chatbot Not Working? Here's What Anthropic Says

In its official status on the website, Anthropic noted, "We have identified that the Claude API is working as intended. The issues we are seeing are related to Claude.ai and with the login/logout paths."

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Claude Down? Here's Why
Image: Anthropic X

Claude AI, Anthropic's flagship large language model AI product is "not working intended". The reason behind the outage has to do with the login/logout paths, the company confirmed. 

In its official status on the website, Anthropic noted, "We have identified that the Claude API is working as intended. The issues we are seeing are related to Claude.ai and with the login/logout paths."

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The status update came at 12:21 UTC, that is somewhere around 6 p.m.on Monday. The company has been investigating the outage since 11:49 UTC (5:19 p.m. IST). 

Claude which is noted for its applications within the white collar and IT industry also seems to be used by military operations with the most recent example being the use of the LLM in US operations in Iran on Feb. 28.

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Claude — along with variants like Claude Gov or custom government versions — have reportedly been employed by the U.S. Central Command (Centcom). These models process massive volumes of data from intercepts, satellite imagery, and signals intelligence to produce summaries, threat assessments, and real-time situational awareness.

Claude was reported to be used in the US raid to capture former Venezuelan President Nicolás Maduro as well. 

ALSO READ: How US, Israel Are Using Claude, Habsora, Other AI Systems In Iran And Beyond

Large language models have widely been used for open-source intelligence (OSINT) in Middle East and other recent conflicts. They enable fast processing of datasets to monitor troop movements, evaluate propaganda, and detect misinformation, accelerating decision-making in dynamic battle environments.

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Notably, Anthropic CEO Dario Amodei was involved in a very public spat with Defence Secretary Pete Hegseth last week for refusing to comply with demands that gave the US military unfettered access to its AI tools. 

After the disagreement, the Trump administration terminated Pentagon's work with Anthropic and other government agencies, resorting to a law designed to counter foreign supply chain threats to slap a scarlet letter on a US company.

About Anthropic

Founded in 2021 by former OpenAI executives, Anthropic is an AI safety and research company structured as a Public Benefit Corporation. It is best known for developing Claude, a family of large language models designed to be "helpful, honest, and harmless" through a unique training framework called Constitutional AI.

ALSO READ: Amazon's Cloud Unit Shuts Down Temporarily After 'Objects Hit' UAE Data Centre Facility

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