Mumbai-based IT and customer experience services firm One Point One Solutions Ltd. reported a 72.8% year-on-year jump in its net profit for the first quarter of FY27, driven by the full-quarter consolidation of its recent Latin American acquisition and the robust scaling of its AI platform.
The company expects to double its year-on-year revenue for the full financial year 2026-27 while maintaining current operating margins.
Q1 FY27 Results Highlights (YoY)
Revenue from operations: Surged 129.4% to Rs 158.32 crore, compared to Rs 69.01 crore.
Net Profit: Rose 72.8% to Rs 16.31 crore, up from Rs 9.44 crore.
EBITDA: Grew 91.5% to Rs 39.38 crore.
EBITDA Margin: Stood at 24.9%, reflecting the new delivery mix post-acquisition.
On a sequential basis (QoQ), revenue from operations grew 64.6%, while net profit rose 58.7% compared to the March quarter. The company noted that finance costs for the quarter rose to ₹8.12 crore primarily due to acquisition-related borrowings.
The June quarter marked the first full reporting period reflecting the company's newly consolidated operations under its "dual-engine" growth strategy.
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On the global human services front, the quarter included the full consolidation of Netcom BCC. This recent Latin American acquisition has significantly extended the company's near-shore delivery capabilities for the Americas.
Complementing this expansion is the company's agentic AI engine, ResolX. Operated through a Resolution-as-a-Service (RaaS) model, the AI platform ended the quarter with 12 live deployments across seven enterprise clients. These clients include two of India's largest life insurers, a leading airline, and banking institutions acquired via the Netcom deal. During the first quarter, ResolX delivered over 150,000 resolutions and achieved efficiency gains of over 40% across its deployments.
Akshay Chhabra, Chairman and Managing Director, noted that the industry is undergoing a structural shift toward integrated intelligence, moving away from managing basic activity toward achieving measurable outcomes.
“Q1 FY27 is the first quarter in which both of our growth engines are visible at full scale—global human services, now deepened by Netcom BCC, and agentic AI through ResolX," Chhabra said. "Our focus is disciplined: automate the routine, elevate the human, and be accountable for resolution, not activity. That is why we enter FY27 with greater scale, capability, and addressable opportunity than at any point in our history.”
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