InterGlobe Aviation Ltd. has taken cognisance of Directorate General of Civil Aviation's orders surrounding a series of massive global flight disruptions that took place in December, the airline said in an exchange filing.
The DGCA on Saturday slapped a Rs 22.2 crore penalty on the airline for a series of operational and oversight failures, alongside ordering the airline to furnish a Rs 50 crore bank guarantee to ensure compliance and long‑term systemic corrections.
In an official statement IndiGo responded that it has taken full cognisance of the orders, "and will, in a thoughtful and timely manner, take appropriate measures."
"Additionally, an in-depth review of the robustness and resilience of the internal processes at IndiGo has been underway since the disruption to ensure that the airline emerges stronger out of these events in its otherwise pristine record of 19+ years of operations," the filing added.
List Of Penalties
A total of six penalties have been levied on IndiGo:
- Rs 30 lakh penalty imposed for failure to establish and effectively implement FDTL.
- Rs 30 lakh penalty imposed on failure to strike balance between commercial imperatives and crew members' ability to work effectively.
- Rs 30 lakh penalty imposed for non-compliance with instructions outlining responsibilities of operations personnel pertaining to the conduct of flight operations.
- Rs 30 lakh penalty imposed for Improper delegation and exercise of operational control responsibilities contrary to approved methods.
- Rs 30 lakh penalty imposed for failure of accountable management to ensure overall functioning, financing, and conduct of operations to DGCA standards.
- Rs 30 lakh penalty imposed for post holders failure to discharge duties with adequate understanding of aviation safety standards, CARs, and operational manuals.
DGCA's Findings
A DGCA committee found that disruptions at IndiGo stemmed from over‑optimisation of operations, inadequate regulatory preparedness, deficiencies in system software support, and shortcomings in management structure and operational control. The regulator concluded these gaps led to continued non‑compliance despite directives meant to stabilise operations and protect safety.
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