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Third-party system disruption caused check-in delays at many airports affecting airlines including Air India
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Air India teams are working to restore check-in systems and minimize passenger inconvenience
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Some Air India flights may continue to experience delays until the system is fully operational
A third-party system disruption that affected check-in systems at various airports resulting in delays across multiple airlines, including Air India, has been fixed, the Tata Group carrier said late Tuesday.
"The third-party system has been fully restored, and check-in at all airports is functioning normally. All our flights are operating as per schedule," the airline said in a post on X.
The problem persisted for at least 45 minutes before getting addressed, PTI reported.
Air India, which has one flight departure every 70 seconds on average, had instructed passengers to check their flight status on its official website before leaving for the airport, and to allow additional time for their journey.
Other domestic airlines like IndiGo, Air India Express, Akasa Air and SpiceJet did not make any public announcement regarding glitches in check-in systems, as of publishing this story.
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