One In Two Consumers Fear Disruption From SIM Binding, Survey Finds

SIM binding traditionally locks a service to a specific SIM card, preventing easy switching between numbers or devices.

(Image: Unsplash)

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Summary is AI Generated. Newsroom Reviewed

  • India’s new Telecom Cybersecurity Rules 2024 mandate SIM binding for messaging apps like WhatsApp and Telegram
  • Half of consumers fear SIM binding will disrupt messaging app usage and cause inconvenience
  • Two-thirds believe SIM binding will curb misuse and enhance user safety according to a LocalCircles survey

India’s digital communication landscape is set for a major shake-up. One in two consumers fear SIM binding will disrupt messaging app usage, while two-thirds agree it could curb misuse and enhance safety, according to a LocalCircles survey.

Industry And Rights Groups Push Back

Digital rights advocates and legal experts warn that mandatory SIM linkage erodes privacy and could enable surveillance. They argue that anonymity — vital for journalists, whistle-blowers, and vulnerable communities — may be compromised. OTT platforms have also expressed dissatisfaction with the tight implementation timeline and lack of stakeholder consultation.

International travelers and migrant workers face significant challenges. Many switch to local SIMs abroad to avoid roaming costs and ensure connectivity. Under SIM binding, they must keep their home-country SIM active, risking high charges or service loss in regions where the SIM doesn’t work. Those without dual-SIM or eSIM devices will be hit hardest.

Business workflows relying on WhatsApp or Telegram for multi-device access could also suffer, as frequent re-authentication disrupts operations.

Also Read: AI Saves Workers Nearly An Hour A Day On Average: OpenAI Survey Finds

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WRITTEN BY
Divya Prata
Divya Prata is a desk writer at NDTV Profit, covering business and market n... more
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